Updated Aug 31, 2020

 

COVID-19 FAQ’s

 We will continue to update this page as new information becomes available.


Still have a question?

We’re here to help! Email us at info@vcm.bc.ca or give us a call at 250-386-5311.


Student FAQ’s

 

What lessons or classes is the VCM continuing to offer?

  • The health and safety of the VCM community is our top priority. Due to COVID-19, we are continuing to offer a mix of online and in-person lessons and classes. Contact your instructor for lesson specifics. An up to date class list is available here.

 

Can students access practice rooms?

  • Yes, practice rooms are now available to students at both locations.
  • Practice Rooms will be available ONLY to students registered for ongoing lessons or classes in the Fall 2020/21 term and for Postsecondary students registered for the Fall 2020 term under the following conditions:
  • One person per room, one booking/timeslot maximum per day. Please do not show up early.
  • Must be booked by phone in advance, on the day prior (CANNOT book more than one day ahead)
  • Available timeslots: 10:00-10:45, 11:00-11:45, 12:00-12:45, 13:00- 13:45, 14:00-14:45, 15:00-15:45, 16:00-16:45, 17:00-17:45, 18:00-18:45
  • Postsecondary students will be permitted to book 2 timeslots i.e. (1hr 45min or two separate 45 min slots) per day
  • NO rooms given to drop-ins, so as to avoid extra or unnecessary drop-in traffic
  • For active practicing only; NO food/drink, sleeping, reading, electronic device usage, or other activities unrelated to practicing. Violation will result in being asked to leave and suspension of future practice room usage.
  • Facilities staff person to spray & wipe room door handles, music stands, and chairs/benches after each use, with PerCept disinfectant and wipe down keyboards with CaviWipes

 

What happens if I miss a class due to illness?

  • Please contact your instructor to discuss your options.

 

What do I need for an online lesson?

  • Each online class is created with the best experience available for both the student and the instructor. Many online classes are done through Zoom but speak with your instructor for specifics on what program or accessories you may need.

 

How do I know it is safe to participate in face-to-face lessons or classes?

  • The health and safety of the VCM community is our top priority. The transition to the new normal at the VCM is being guided by the Provincial Health Officer’s core guidelines and health and safety guidelines from WorkSafe BC. We have a safety plan for both Downtown and Westhills locations, which can be viewed here.

 

Do I need to wear a mask or gloves if I’m at the VCM?

  • The VCM is taking guidance from the BC public school system, as such:
  • Masks are mandatory in all common areas – hallways, lobbies, washrooms, & library. They must be on, covering mouth and nose, before entering the building and worn at all times in the common areas. ALL STAFF, FACULTY, STUDENTS, PARENTS, and OTHERS MUST WEAR MASKS WHILE IN COMMON AREAS. Exceptions made only for those unable to wear a mask for medical reasons.
  • The occupancy limit of each room is posted outside each room (see Tables at end of this document) and also specifies whether that includes masks, i.e. a few more people will be permitted in room if the teacher and students all wear masks. If non-masked occupancy is exceeded, ALL individuals in the room must wear a mask at all times.
  • Please bring your own masks, as it must be worn BEFORE entering the building.

 

When will registration open for Fall lessons and classes?

  • Fall lessons and classes are now open for registration!

 

Is there a possibility things will change?

  • Depending on the guidance from the B.C. health authority, we may need to make adjustments through the months ahead. Safety is our top priority.

 


 

Faculty and Staff FAQ’s

 

How do I book a room to teach a lesson at either location?

  • VCM Downtown and Westhills are open for in-Person Studio Sessions (Private Lessons) and small sized classes/ensembles. Both locations are open with limited spaces and times.
  • All instructors must book their room with the Facilities department beforehand. NO DROP INS. Specifics on each room is available are in the VCM Safety Plan, found here.

 

What are the guidelines I need to follow if I teach a lesson at either location?

  • The health and safety of students, faculty and staff are our top priority. Occupancy limits for each room, as well as specifics on which lessons can or can not be in the space are detailed in the VCM Safety Plans. Overall, rooms are booked to ensure safety guidelines are met for physical distancing.
  • Rooms are kept locked after cleaning if not in use. At Westhills, Front desk staff are responsible to spray door handles, music stands, benches, etc. after each use. Piano instructors are responsible to wipe down pianos after use. At Downtown, room keys are to be picked up and dropped off (in the drop container) at the Front desk. The Front desk team are responsible for sanitizing keys after drop off. The Facilities team are responsible for cleaning all door handles, counters, and other high touch point surfaces.
  • For complete details, you can view the Westhills and Downtown Safety Plans here.

 

What happens if I miss work due to illness? Who do I contact?

  • Please contact your direct supervisor and follow normal sick leave protocol.

 

What is the VCM’s plans for lesson and class delivery in the coming months?

  • The health and safety of the VCM community is our top priority. Due to COVID-19, we are continuing to offer a mix of online and in-person lessons and classes. Contact your instructor for lesson specifics. An up to date Fall class list is available here.

 

Do I need to wear personal protective equipment (e.g. mask, gloves, etc) if I’m teaching a lesson or class at the VCM?

  • The VCM is taking guidance from the BC public school system, as such:
  • Masks are mandatory in all common areas – hallways, lobbies, washrooms, & library. They must be on, covering mouth and nose, before entering the building and worn at all times in the common areas. ALL STAFF, FACULTY, STUDENTS, PARENTS, and OTHERS MUST WEAR MASKS WHILE IN COMMON AREAS. Exceptions made only for those unable to wear a mask for medical reasons.
  • The occupancy limit of each room is posted outside each room (see Tables at end of this document) and also specifies whether that includes masks, i.e. a few more people will be permitted in room if the teacher and students all wear masks. If non-masked occupancy is exceeded, ALL individuals in the room must wear a mask at all times.
  • Please bring your own masks, as it must be worn BEFORE entering the building.

Still have a question?

We’re here to help! Email us at info@vcm.bc.ca or give us a call at 250-386-5311.