Careers

Hours: Permanent Full-time position, generally 37.5 hours/week with 7.5-hour days.

Compensation: $62,000 to $65,000/annum commensurate with experience and qualifications plus a competitive benefit package, including a bonus paid vacation week at Winter Break, Extended Health, Dental Health Spending Account, and Personal Wellness Days.

Application Deadline: October 16, 2023.

Start Date: November 1, 2023.

Please submit a resume by email to Chris Kask, Chief Financial Officer, at [email protected]

Key Responsibilities

The Registrar oversees student enrolment and registration and other customers’ experience at the Victoria Conservatory of Music. This position reports directly to and works closely with the Chief Financial & Operating Officer, and with the entire management team on the educational and artistic goals of the organization. Working from both the downtown and Westhills locations, the Registrar supervises front office and customer-facing operations. The main duties include:

1. Managing non-academic aspects of community school curricula, including:

• Maintenance of the student records/registration database (ActiveNet).
• Hiring, scheduling, and supervising full- and part-time receptionist/registration staff.
• Overseeing the financial integrity of the registration and POS system, including assessing and processing refunds, withdrawals, and transfers.
• Developing, implementing, and enforcing policies and procedures regarding registration, enrolment, box office, customer service, and faculty contracts.
• Overseeing music therapy registration and client management, including community site contracts.
• Coordinating annual contracts for over 100 faculty and working with faculty on student registration issues, enrolment enquiries, and other faculty needs.
• Coordinating, in conjunction with the Faculty, the Conservatory’s programming each academic year for the purposes of registration, scheduling, and production of the online course listing ensuring all programming has been approved by Academic Directorship and there is no duplication of programming.
• Administrating the student referral process.
• Managing enrolment and waitlists, and monitoring program viability, including canceling programs.
• Statistical reporting (revenue and enrolment analysis)

2. Managing non-academic aspects of postsecondary programs, including:

• Ensuring accurate and timely student registration (cross-referenced to Camosun College records).
• Assisting with remittance reconciliation.
• Completing audition, jury, and exam invigilation faculty timesheets.
• Administration of non-Camosun postsecondary offerings in accordance with PTIB accreditation.

3. Oversee the Assistant Registrar’s management of Summer Intensive Programs, ensuring the following occurs:

• Planning for and creation of programs with program coordinators, including budget creation and management.
• Completing contracts for faculty and guest artists.
• Scheduling and room bookings (including off-site rental).
• Ensuring smooth daily operations while the Programs are in progress.

4. Oversee various other tasks of the Registrar’s Office, including:

• Working with Payroll Dept. to research regular queries and maintain the integrity of faculty pay data.
• Orientation for new faculty.
• Administering the scholarship and bursary programs.
• Organizing and executing the annual awards ceremony.
• Liaising between faculty, executive management, students, and parents to ensure a positive and productive educational environment.
• Participating in short-term, long-term, and strategic planning.

Qualifications and Requirements

• Excellent analytical, critical thinking, and problem solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently while maintaining open communication with executive management and staff.
• Ability to build and maintain productive working relationships across a range of stakeholders.
• Demonstrated ability to manage multiple projects, prioritize, make decisions independently, be self-motivated, and meet deadlines.
• Demonstrated initiative-taking to assess best practices on an ongoing basis and respond fluidly to change.
• Demonstrated supervisory skills and the ability to inspire a team.
• Superior computer skills, specifically MS Office.
• Ability to complete time-sensitive assignments with accuracy and attention to detail.
• Experience with a customer management and POS systems an asset.
• Previous education or experience in music an asset.

Hours: Permanent Full-time position, generally 37.5 hours/week with 7.5-hour days.

Compensation: $24.00/hr plus a competitive benefit package, including a bonus paid vacation week at Winter Break, Extended Health, Dental Health Spending Account, and Personal Wellness Days.

Start Date: As soon as possible.

Please submit a resume by email to Martin, Chief Facilities Officer, at [email protected]

Key Responsibilities

The Facilities Maintenance Worker works under the supervision of and assists the Maintenance Manager in the care and maintenance of building and support systems, including:

• Assisting on carrying out assigned maintenance projects and building improvements.
• Assisting with scheduled maintenance programs on building systems.
• After-hours emergency on-call building maintenance work.
• General carpentry maintenance such as building repairs, patching, grouting, caulking, and painting.
• Plumbing maintenance such as unblocking waste lines, replacing fixtures such as flush tank mechanisms, toilets, sinks and faucets.
• Performing mechanical maintenance and inspections on equipment such as Heating Boilers, Air Handlers, and HVAC systems.
• Maintains and logs performance of fire safety and evacuation drills and audits, as well as the preventative maintenance program.
• Performs electrical maintenance duties such as logging defective switches and receptacles, light fixtures, and managing electrical servicing.
• Periodically, as required and directed, assisting other Facilities Department positions.

Qualifications and Requirements

• Minimum of 4 years of relevant experience.
• Can communicate effectively in the English language (both orally and written).
• Good health, physically able to perform the duties of the position, and ability to lift and carry heavy equipment and objects.
• Knowledge of occupational hazards safety rules.
• Willing and able to remain on site after normal working hours as required to handle any emergency maintenance situations (i.e. mechanical systems offline etc.).
• Experience utilizing Maintenance software (CMMS).
• A friendly and helpful personality who will interact professionally with students, concertgoers, faculty, and staff.

Hours: Permanent Full-time position, generally 30 to 37.5 hours/week with 7.5-hour days.

Compensation: $22.00/hr plus a competitive benefit package, including a bonus paid vacation week at Winter Break, Extended Health, Dental Health Spending Account, and Personal Wellness Days.

Start Date: As soon as possible.

Please submit a resume by email to Martin, Chief Facilities Officer, at [email protected]

Key Responsibilities

• Keeping building and property in clean and orderly condition.
• Performing routine cleaning activities, including:
  • Sweeping, mopping, scrubbing, or vacuuming floors.
  • Scrubbing, sanitizing, and suppling restroom facilities.
  • Dusting furniture, walls, and equipment.
  • Cleaning windows, mirrors, and partitions.
  • Preparing and mixing cleaning solutions.
• Setting up rooms and equipment for classes and lessons.
• Facilitating room entry/control of faculty and students

Qualifications and Requirements

• Knowledge of standard cleaning methods and procedures.
• Experience with using cleaning equipment, including vacuum cleaners, floor buffers, and cleaning solutions.
• Ability to lift and carry heavy equipment and objects.
• Ability to perform repetitive motion for periods of time.
• Background in handling, mixing, and using cleaning chemicals.
• Knowledge of occupational hazards safety rules.
• Communication skills.
• Building Service Worker Level 1 / WHIMIS training/certificate considered an asset.
• A friendly and helpful personality who will interact professionally with students, concertgoers, faculty, and staff.

Hours: Permanent Full-time position, generally 30 to 37.5 hours/week with 7.5-hour days.

Compensation: $25.00/hr plus a competitive benefit package, including a bonus paid vacation week at Winter Break, Extended Health, Dental Health Spending Account, and Personal Wellness Days.

Start Date: As soon as possible.

Please submit a resume by email to Martin, Chief Facilities Officer, at [email protected]

Key Responsibilities

• Security – responsible for the protection of the VCM’s day-to-day operations by preventing and responding to security related matters that may cause interruptions to business, property, and building occupants; Maintain a safe and secure environment for students, staff, and patrons.
• Conduct regular security audits of the building and assets.
• First Aid Attendant – administering first aid (first responder) and logging and reporting on incidents.
• Assisting the Venues Department with event security and Front of House duties.
• Patrolling and guarding parking lot to maintain a safe and welcoming main entrance to the building, including ticketing unauthorized parking.
• Approach all interactions with a customer minded perspective.
• Adhere to all company policies and procedures.
• Documenting all evidence and typing clear and concise reports as required.

Qualifications and Requirements

• Excellent communication skills.
• Takes pride in delivering outstanding customer service.
• Able to write reports on job-related activities.
• Keen eye for observing exterior and interior premises.
• Access control.
• Approaches a situation with a listening mindset.
• Capable of standing for a duration of the shift.
• A friendly and helpful personality who will interact professionally with students, concertgoers, faculty, and staff.